Terms and Conditions

Submitting an order confirms that your checkout information is accurate and that you have authorization to use the payment method selected.

We may review orders before fulfillment. A reasonable, legitimate operational reason may require an order to be declined or canceled, including suspected fraud, payment failure, incorrect pricing, unavailable inventory, technical error or legal restrictions.

We aim to present our car accessories accurately. Screen settings, lighting, manufacturing variation and other reasonable factors may cause minor appearance differences.

Genuine description, pricing, inventory or technical errors may be corrected when identified. If such an error materially affects a submitted order, we will explain the issue and the available resolution.

Before you place the order, checkout displays product prices, available shipping charges, discounts, applicable taxes and the final total. Available payment methods are also shown there.

Successful payment authorization and applicable fraud or security checks are conditions of an order.

Normal processing is 2–4 business days after payment confirmation. During holidays, promotions or unusually high order volumes, it can take up to 5 business days.

Standard delivery to supported United States destinations generally takes 10–15 business days after dispatch. Shipping charges are calculated and shown at checkout. Depending on stock, product location and destination, fulfillment may be handled by our facilities or designated partners.

Eligible products may generally be returned within 30 calendar days after confirmed delivery, subject to the conditions in our Return & Refund Policy. After an approved returned product has been received and inspected, an eligible refund is issued to the original payment method and generally processed within 5–10 business days.

Request cancellation promptly before fulfillment begins. We will make a reasonable effort to honor eligible requests, but cancellation is not guaranteed after fulfillment or shipment starts. A successful cancellation before fulfillment carries no cancellation fee.

For an item that arrives damaged, defective, incorrect, incomplete or materially different from its description, contact us with the order details and photographs or videos where appropriate. Following review, we will provide a reasonable replacement, refund or return solution.

An offer may carry eligibility requirements, expiry dates, product restrictions or other conditions. Refer to the conditions presented with that promotion.

These terms do not seek to exclude or limit mandatory consumer rights that applicable law does not allow to be excluded or limited.

Vgtfr™ is owned and operated by Xiamen Jingjiegou Technology Information Co., Ltd..

• Brand: Vgtfr™
• Legal company: Xiamen Jingjiegou Technology Information Co., Ltd.
• Business address: Unit 1003, B3, No. 380 Qishan Road, Huli District, Xiamen City
• Website: vgtfr.com
• Customer support: service@vgtfr.com
• Telephone: +86 18745566400
• Customer service hours: Monday–Friday, 9:00 AM–6:00 PM PST